Frequently Asked Questions

We aim to keep our customer support as simple and convenient as we can, in order to make the whole experience of dealing with us as comfortable as possible. As a result we have drawn up a selection of frequently asked questions, however if you can’t find your answer here, feel free to Contact Us.


 

When you take on an outsourced procurement role, do you work in-house or remotely?

We have our own offices in Liverpool and Manchester from which we can conduct all of our work. We will however send personnel to liaise with our clients as and when required. Our procurement team are also on hand throughout the business day via phone, skype, or email to discuss anything that you may require.

What credentials and experience do your procurement staff have?

All of our procurement staff are CIPS accredited (Chartered Institute of Procurement & Supply). Among the team, we have 10+ years experience in a vast array of fields such as petrochemical, aerospace, pharmaceutical, automotive, electronics and many others.

What insurances do you have?

Industry Supplies Ltd has both Professional Indemnity Insurance as well as Public Liability Insurance – providing cover for up to £1 million. Details of our insurance policies can be disclosed upon request.

Are my details secure with you?

We do our utmost to keep all customer details secure. We will not share your details with any third party unless it is necessary to complete your order. For further details please visit our Privacy Policy page.

What type of goods can you source upon request?

We can source almost any type of goods from both local and international suppliers. We have strong connections with suppliers in the UK, Europe, and Asia across a variety of industries.

How do I unsubscribe from your mailing list?

If you do not wish to receive any promotional emails from us in the future, either click the ‘opt out’ option at the bottom of one of our emails, or contact us via sales@industrysupplies.co.uk and we will unsubscribe you.

Contact Us

For any further information about our services, please Contact Us.

For any further information about our Fire Safety Services, please contact alan@industrysupplies.co.uk